Collected carefully
Only information needed to run, improve and protect the service.
Your information
Privacy Policy
This policy explains what personal information MarketMare collects, why we use it and the choices available to you.
Last updated 16 August 2026Never sold
We do not sell your personal information to data brokers.
Shared when needed
Only with providers that help deliver MarketMare or where legally required.
Your choice
You can ask about, correct or delete your information where the law allows.
1. Who is responsible for your information
MarketMare is responsible for the personal information described in this policy. References to “MarketMare”, “we”, “us” and “our” mean the operator of the MarketMare website, Telegram bots and subscription service.
For privacy questions or requests, email support@marketmare.com.
2. Information we collect
Account and contact detailsYour name, email address, Telegram username, Telegram user or chat ID, messages and support history.
Subscription informationYour plan, subscription status, billing dates, transaction references, referral source and limited payment metadata. We do not receive or store your full card number.
Bot and product activityCommands, filter settings, alerts delivered, feature usage, saved preferences, backtests and information needed to maintain your access.
Website and device dataIP address, approximate location, browser, device, pages viewed, referring links, clicks, session information and diagnostic logs.
CommunicationsInformation you send when requesting support, reporting a problem, joining the partner programme or otherwise contacting us.
We normally collect information directly from you, from your use of MarketMare, or from providers involved in your subscription and access, including Telegram, LaunchPass, Stripe and Rewardful.
3. How and why we use information
Provide the serviceTo create access, deliver alerts, save settings, manage subscriptions, respond to support requests and administer partner referrals. We use this information because it is necessary to perform our contract with you.
Operate and improveTo understand product usage, diagnose faults, improve pages and features, measure campaigns and maintain service quality. We rely on legitimate interests where appropriate and consent where required for analytics technologies.
Security and misuseTo protect accounts, investigate failed or suspicious activity, prevent unauthorised sharing and enforce our terms. We rely on legitimate interests and, where relevant, legal obligations.
Payments and recordsTo verify payments, reconcile subscriptions, handle disputes and meet accounting, tax and legal obligations.
CommunicationsTo send essential service messages and, where permitted, relevant product or marketing updates. You can opt out of marketing at any time.
We do not use solely automated decision-making that produces legal or similarly significant effects on you.
4. Cookies, analytics and session tools
MarketMare may use cookies, pixels and similar technologies to operate the website, remember choices, understand usage and attribute partner referrals.
- Google Analytics and Google Tag Manager help us understand visits, traffic sources and website performance.
- Microsoft Clarity helps us understand how pages are used through interaction data such as clicks, scrolling and session recordings. Sensitive form content should be masked by the provider.
- Rewardful helps attribute visits and purchases to referral partners.
- LaunchPass and Stripe may use necessary security and payment technologies when you visit their checkout or membership pages.
Non-essential analytics or referral technologies should be used only with your consent where required. Where a cookie preference control is displayed, you can use it to change or withdraw your choice. You may also restrict or remove cookies through your browser, although some functionality may be affected.
5. Who we share information with
We share personal information only where reasonably necessary with:
- Telegram, to provide bot messages and account-linked functionality;
- LaunchPass and Stripe, to operate checkout, subscriptions and payment verification;
- Rewardful, to administer referral attribution and partner commissions;
- website hosting, database, analytics, security and technical service providers;
- professional advisers, insurers, regulators, courts or public authorities where required; and
- a purchaser or successor if MarketMare is reorganised, sold or transferred, subject to appropriate confidentiality protections.
These organisations may act as processors, independent controllers or both, depending on the service. Their own privacy policies may also apply.
We do not sell your personal information. We also do not share it with unrelated organisations for their own direct marketing.
6. International transfers
Some providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards, we rely on recognised adequacy regulations, approved contractual protections or another lawful transfer mechanism. You can contact us for more information about relevant safeguards.
7. How long we keep information
We keep personal information only for as long as reasonably needed for the purpose it was collected, including providing the service, maintaining security, resolving disputes and meeting tax, accounting and legal obligations.
Retention periods vary by record. Active subscription and bot information is generally kept while your account is in use. Support, transaction and compliance records may be retained after cancellation where needed. Analytics and technical logs are retained according to operational settings and provider controls. Information is deleted, anonymised or securely restricted when no longer required.
8. Security
We use reasonable technical and organisational measures to protect personal information, including access controls, restricted database permissions and reputable payment providers. No online service can guarantee absolute security. You should protect access to your email, Telegram and payment accounts and tell us promptly if you suspect unauthorised use.
9. Your data-protection rights
Depending on the circumstances, UK data-protection law may give you the following rights:
AccessAsk for a copy of personal information we hold about you.
CorrectionAsk us to correct inaccurate or incomplete information.
DeletionAsk us to delete information where there is no lawful reason to retain it.
RestrictionAsk us to limit how information is used in certain circumstances.
PortabilityAsk for certain information in a commonly used electronic format.
ObjectionObject to processing based on legitimate interests or to direct marketing.
Withdraw consentWithdraw consent at any time where processing relies on it.
ComplainRaise a concern with us or the Information Commissioner’s Office.
To exercise a right, email support@marketmare.com. We may need to verify your identity. Rights are not absolute, and we may retain information where the law permits or requires it.
You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint, although we would appreciate the chance to address your concern first.
10. Age restriction
MarketMare is intended only for people aged 18 or over. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can investigate and remove it where appropriate.
11. Third-party links and services
Our website and messages may link to third-party websites, bookmakers, exchanges, Telegram, payment pages or support organisations. We do not control their privacy practices. Review their policies before providing personal information.
12. Changes to this policy
We may update this policy as MarketMare, our providers or legal requirements change. The latest version will be published here with a revised date. We will provide additional notice where a change materially affects how personal information is used.
13. Contact
For privacy questions, requests or complaints, email support@marketmare.com.